SMG Security Systems Review

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SMG Security Systems Overview

smg-logoSMG Security Systems is a relatively small security company based just outside of Chicago, Illinois with 28-years experience in the industry. They are a full-service alarm and security company offering alarm systems, fire protection, access control, and video surveillance systems. They also operate their own central monitoring station to provide 24/7/365 service to customers: residential, commercial, industrial, and government. They also offer monitoring for existing security systems, though their contract requirements for new and existing customers are the same at a 5-year commitment. They offer professional installation of leading equipment like Honeywell, Interlogix, 2Gig, and GE, but SMG only caters to customers in Illinois. Though not accredited with the Better Business Bureau, the company holds a B+ rating, meaning the majority of customers are satisfied enough with the company and its offerings not to file complaints (only 1 has been filed in the past 12-months).

SMG Security Systems Reviews

Despite having been in business since 1986, reviews and testimonials for SMG are hard to come by online. If anything this is seen as a positive, since more often than not security company reviews are inundated with negative complaints from dissatisfied customers. In fact, only 1 complaint has been filed with SMG in the past 3 years, with 0 in the past 12-months. They also offer a money back satisfaction guarantee, compared to much of the competition that requires you to pay off the remaining balance of a lengthy contract if you decide to cancel. Additionally, SMG is a relatively small company maintained by about 55 employees that services 5,000 customers in the Chicago area, giving it a small berth and close knit feel, which more often than not equates with customer satisfaction.

SMG Security Systems Equipment

SMG services both commercial and residential customers with everything you’d expect from a security company, even one of such a small size. Among their offerings are electronic door locks that work remotely, fire and carbon monoxide detectors, custom-designed, state-of-the-art security systems, high water alarms, lighting control/automation, smartphone access, CCTV video surveillance systems, and smart-energy thermostat control. Individual equipment components are not listed on the SMG company website, so new customers are advised to contact a company representative directly to discuss which features will best suit the needs of their home or business.

SMG Security Systems Packages

smgSMG Security Systems does not have any set home security packages advertised on their website. While they offer virtually all the same components as competitor companies, SMG custom designs and installs their security packages on an individual basis. Given that the current customer base in Illinois is only about 5,000 strong, SMG has the opportunity to cater to the individual customer’s needs rather than designate finite packages that a customer must choose from, which may or may not be what they are looking for. While this means transparency is lacking for new customers looking to get started, it translates to the ability to custom tailor systems unique to every home or business without breaking one’s budget. Inquiring customers can simply visit the SMG website and fill out a simple form to be contacted for a free security consultation with a representative who will work with you and your individual security wants and needs.

SMG Security Systems Details

SMG Security Systems is not affiliated with the Better Business Bureau, but has been given a B+ rating for its longstanding operation with very few customer complaints filed. SMG is a member of the International Brotherhood of Electric Workers, American Society of Industrial Security, and Elk Grove Village Chamber of Commerce. They are a licensed State of Illinois Private Alarm Contractor and registered City of Chicago Low Voltage Electrical Contractor. Their Elk Grove Village office is open 8am to 5pm Monday-Friday, though monitoring runs 24/7/365.

How to Contact SMG Security Systems

Website: http://www.smgsecurity.com/

Phone: 847-593-0999