Sentry Security Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Sentry Security Overview

sentry-logoSentry Security has been operating out of the greater Chicago area since 1985, providing high quality residential and commercial security services.  This local, independent company is also committed to providing high quality products that customers can depend on.  Their contracts typically run for 3 years, which unfortunately may seem a little too long for some customers.  Sentry’s basic security package is pretty similar to what you’ll find at other companies, and they use high-quality equipment providers like Honeywell, GE, and DMP.  You can choose between either a landline or a wireless system, which comes included with control panel, key fob, three decor sensors, and a motion sensor.  The upfront cost for all of this is about $600 for a basic package, and services will come to just about $35 a month.  It is possible once the 3 year contract is complete to pay month by month.

Sentry Security Reviews

Sentry has proven to have great customer service, and this shows with their positive reviews on the internet.  They also have zero complaints on the Better Business Bureau site, where they have maintained an A+ rating.  Sentry also happens to be the only Chicago-area company that meets the criteria of Best Picks for outstanding performance.  This is an independent list of high-quality home service providers in major metropolitan areas.  They were also ranked #83 on SDM Magazine’s largest US Security Companies for 2011.  Where Sentry does get some complaints is when it comes to their warranty.  They only provide a one year warranty on parts for their basic package, and this is not sufficient when you consider that they lock their customers into a 3 year contract.  There is a monthly service fee that customers can pay to extend this contract.  Customers also dislike that Sentry requires that they pay for all equipment upfront, as well as a multi-year contract.  Paying for one or the other of these is usually the custom, but having to pay both seems a bit much to many customers.  But all in all, Sentry is a great choice for those who live in the Chicago area, and they provide trusted services that mostly get good reviews.  They have several decades of experience in the area, as well as thousands of customers.

Sentry Security Equipment

Sentry uses exceptionally high quality equipment from Honeywell, GE, and DMP.  Everything is professionally installed by a trained technician.  The basic package will include everything that you need to secure most homes, and once you pay for equipment and installation all the parts of the system are owned by you.  Please note that this equipment is only under warranty for one year, and after that you’ll need to pay an extra monthly fee to keep the warranty on the equipment.  This is a bit of a nuisance, but is a necessity.  Upon installation, the professional technician will make sure that you understand all the ins and outs of your equipment.  For the most part, wireless technology is incredibly easy to use, and these systems are wonderfully intuitive and durable.  You’ll find that all the members of your family will be able to learn how to operate the system in no time.

Sentry Home Security Packages

sentrypsSentry offers a very basic security package, but it is possible to add some extra features to it.  The company provides window and door protection, motion detectors, and smoke detectors.  Some other things you can include are panic alarms, carbon monoxide detectors and water sensors.  All systems from Sentry are 100% wireless and easy to install.  There is no need to have a landline for protection, and alarms are sent directly to their central station via a cellular network.  Special crash and smash protection ensures that the system will work even if it has been disabled by an intruder.  Every package that Sentry provides is backed by 24 hour monitoring by certified professionals at Sentry’s UL approved central station.  The basic package will come complete with perimeter protection for windows and doors, interior motion detection that is pet friendly, fire alarms, as well as Sentry Interactive technology, which allows for remote control and supervision tools.  This means that you can control your home system from a computer or mobile device.  You can also view footage of your home and activate or deactivate your system.

Sentry Security Details

            *  Chicago-based company

            *  A+ with the BBB

            *  Locally owned and operated for 25 years

            *  EBSCO research Best Pick

            *  100% Wireless systems

            *  UL listed central station

            *  Full-service residential and commercial security

            *  Accessible 24/7

            *  Superior Honeywell, GE, and DMP products

How to Contact Sentry Security


Phone: (847) 353-7200