Protection1 Security Solutions Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Protection 1 Overview

protection1Protection 1 offers both business and home security systems throughout the United States. They have over 60 local offices in all 50 states including the District of Columbia. The company offers fully automated systems that integrate with other automation products like video surveillance and remote control locks and thermostats. They offer 24 hour security system monitoring and live tech support including mobile monitoring for greater peace of mind.

With an A+ rating with the Better Business Bureau and a customer satisfaction rating of 97.3% they take customer care seriously. The company services over a million customers and are one of the fastest growing security companies in the nation. They require background checks for all their installers and ensure the customer is satisfied with the installation process upon completion.

Protection1 was listed as the #1 security company in 2012 by SDM and service both residential and business customers. SSI rated then as the installer of the year for 2014. They are the largest full service security company in the US. Through the use of these systems it might be possible to reduce your homeowners insurance by as much as 20% depending on the homeowner’s policy you hold. The system can be connected using a landline or wireless cell phone service.

Protection 1 Customer Reviews

The company has a high level of customer satisfaction and customers are pleased with the ease in which the system operates and the mobile monitoring features. The sales and installation experience is offered by professionals that provide good information and education so customers understand how to use the system properly and actions to take in the event an alarm is triggered.

The biggest customer complaints revolve around the cancellation process. The company requires a 30 day notice, even if the customer is out of contract. They are also slow or unwilling to return pre-paid funds after the monitoring service is cancelled. These are two things to consider when signing up and cancelling. As with all contracts, reading the contract carefully and understanding the terms of cancellation is the best way to provide a positive experience throughout the service and when needed, the cancellation. Make sure all verbal promises are in writing and even approved by a supervisor if you are seeking a benefit that is not standard. This will ensure that you receive the services promised.

Protection 1 Equipment

Protection 1 recently began offering a new Do It Yourself (DIY) system, in addition to the option of having the security system professionally installed. The DIY system includes a control panel, window and door sensors, pet friendly motion detectors, keychain remote, a yard sign and window decals. You can also purchase home automation detection, energy management and video monitoring separately.

Honeywell monitoring equipment is used, which is top of the line systems in the industry. Professional installation is offered free of charge, if the customer signs a contract for a set period of time for monthly monitoring services. The technology that is installed is tamper resistant, offers real time texts and email alerts, and 24/7 monitoring and phone support.

Protection 1 Packaging

protection1Protection 1 offers a basic service which includes a touch screen control panel, 1 yard sign and 3 window decals, 3 window and door sensors, 1 image motion sensor, 1 keychain remote and web or wireless control. This package includes 24 hour monitoring, availability of alerts even if the power is out or the internet is down, and 2 way voice service.

Additional devices are available to meet all security needs. These include a motion detector, emergency button for fire or medical emergencies, and glass break detector. They offer smoke and fire detection, carbon monoxide detection, and water and flood detection to protect your home whether you are home or away. Customers may also choose night vision cameras for video monitoring the exterior of the property, indoor and outdoor cameras, thermostat controls, remote door locks, lighting and appliance control, garage sensors and wireless controls. It is estimated that customers can save up to 30% off their energy bills with the use of remote control devices monitoring lighting, appliances and the thermostat.

Prices begin at $21.99 per month depending on the services the customer selects. The company will come out to your home or business and complete a free evaluation and discuss your security needs.

How to Contact Protection 1


Phone: 866.687.3778