Peak Alarm Company Review

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  3. Equipment
  4. Packages
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Peak Alarm Overview

peakalarm-logoPeak Alarm Company has been in business since 1969 and has been serving the Salt Lake City Utah valley and surrounding areas for over 40 years. This family run business has grown to become one of the fastest growing companies in the region. They own and operate their own central monitoring system. This center is UL certified. The company has more than 12,000 customers in the Utah, Idaho, Nevada and Wyoming footprint.

The company has maintained an A+ rating with the Better Business Bureau and has more than 325 employees to service customer needs. They offer monitoring services and safety services along with a patrol squad that can provide on the ground surveillance for businesses.

Peak Alarm Company balances rapid growth with maintaining a high level of customer service. They ensure that all employees are well trained and able to answer customer questions and concerns. Peak provides customers with the latest technology and ensures that systems are installed properly so that the property is secured at its highest level possible.

Peak Alarm Reviews


Customer love the customer service and knowledgeable technicians. Sales staff is also knowledgeable and friendly and able to make appropriate recommendations on what customers need. The company has the service options necessary to accommodate a single family homes, small businesses and large commercial establishments. Customers also enjoy the latest technology and up to date services.

The areas the company falls short is in billing. Customers have been known to be overbilled and have had difficulty getting billing errors corrected. Overall all aspects of the company receive high ratings due to a responsive customer service team and fast response times when an alarm is triggered.

Peak Alarm Equipment

Peak Alarm offers a full range of burglary and alarm systems. This includes motion sensors, door locks and window sensors as well as automated control panels. In addition to basic burglary services they also offer equipment that provides audio and video feeds. The surveillance cameras are available for both indoor and outdoor surveillance. Cameras can come with night vision and are triggered by motion to ensure good video in the event of a break in. They have a wide range of camera features that can be selected to meet the specific needs of each customer.

In addition to alarms systems they offer theatre installations, patrol officers to patrol designated areas at specific intervals, and controlled access for businesses. They also offer home automation services which allow owners to control locks, thermostats, appliances, and lighting. Remote access to these features has been known to significantly reduce power bills and create a management system that will save money. Customers can know what is happening at their property regardless of where they are located. All systems can be accessed through an internet connection.

The company strives to meet each individual customers needs and thus requires a home audit so recommendations can be made that will create a system to best secure the premises. This ensures that the customer obtains the right size system and that all critical areas are secure.

Their central monitoring system offers a reliable back up system that ensures customers are protected even in the event of a regional emergency.

Peak Alarm Packages

peakalarmPeak offers two primary starter packages and then the system is customized from there. The budget package includes a cellular based system that does not require a landline. The system includes door and window sensors along with a motion sensor, LCD panel and a key fob. There is no hardwiring required which creates an easy to install system. The LCD control panel is very user friendly and easy to operate. This package starts at $99 for the installation with a monthly monitoring starting at $39 a month with a 36 month contract. The installed equipment is 2GIG.

The traditional plan is a system that is based on a dedicated phone line and has a more in depth installation process. This plan has an installation cost of $299 with a monthly service contract of $29 a month for the 24/7 monitoring services. The contract is also for 36 months. The landline equipment is made from Honeywell.

Additional fees are charged for additional services like home automation and video surveillance. The company will customize a plan that provide the highest level of security that will meet your needs and fit into your budget.

 How to Contact Peak Alarm

Website: http://peakalarm.com/

Phone: (800) 444-7231