NCA Alarms Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

NCA Alarms Overview

nca-logoNCA Alarms was founded in 1997 by James A. Stein, who believed in the Southwest Airlines business model of providing a quality service at an affordable price.  Stein was determined to provide customers with quality home security monitoring services at a much lower rate than the industry average of $30/month.  With an NCA Alarms security system, residential customers enjoy industry-leading low monthly monitoring costs of just $9.95/month with a 30-day cancellation policy and no automatic renewals, full ownership of equipment with no lock-outs, and 24-hour live telephone technical support.  Based in Nashville, Tennessee, NCA services over 18,000 customers the state of Tennessee and surrounding areas.  The company has an A+ rating with the Better Business Bureau and is affiliated with the Electronic Security Association (ESA) and the National Fire Protection Association (NFPA).

NCA Alarms Reviews

NCA – About Us from NCA on Vimeo.

Residential customers in Tennessee have nothing but good things to say about their locally owned and operated security company.  The only downside to the NCA Alarms plan is the high upfront costs, since you pay for and own all equipment regardless of how long you continue service.  Fortunately, the costs incurred at signup amount to savings in the long-term, as basic wired service is only $9.95 a month and you can cancel at any time with a 30-day written notice without incurring any additional expenses.  Other companies may provide customers with free equipment but require lengthy contract commitments with high monthly monitoring costs, which tends to cost more in the end.  Testimonials on the NCA Alarms website include praise for the company’s fast response time, knowledgeable support staff, and unbeatable monthly costs.  While those outside of the Tennessee area cannot benefit from NCA Alarms services, customers in and around the state like knowing that they are working with a local business close to home.

NCA Alarms Equipment

One of the primary benefits of going with NCA Alarms is the ability to convert or upgrade a preexisting alarm system to work with NCA’s Central Monitoring Service.  You can purchase a control panel from NCA Alarms or use the one you already have.  Though some alarm companies place locks on your system that prevents you from transferring service to another company, NCA can usually override this process for a small, one-time fee, though NCA will never put a lock of their own on your system, even if you cancel service.  Among the other equipment NCA Alarms offers are monitored smoke detectors, motion detectors, glass break detectors, panic pendants, keyfob remotes, garage door contacts, digital cellular modules, and hardwired or wireless keypads.  NCA will install your system for you or come out to convert your old system to work with NCA’s monitoring service.

NCA Alarms Home Security Packages

ncapsNew NCA Alarms home security systems begin at $395 fully installed, and increase from there depending on the extra features you opt for.  NCA installs the equipment for you and provides a one-year warranty on all parts and labor.  Though most NCA customers are residential, the company provides services for condos, apartments, schools, churches, and small businesses.  With a basic hardwired NCA system, monthly monitoring only costs $9.95, an industry low price.  Wireless systems increase monthly monitoring costs to $19.95, which is still significantly lower than most competitors.  Customers with preexisting systems wishing to convert to NCA monitoring can contact the company to inquire about conversion costs, which are significantly lower than installing an entirely new system.

NCA Alarms Details

Accredited since 2001, NCA Alarms has garnered an A+ rating with the BBB.  In the past 3-years only two complaints have been closed, one for a billing issue and one for a warranty issue.  The company has been servicing the greater Tennessee area for 17 years and has accumulated nearly 20,000 loyal customers.  At a low monthly monitoring cost of $9.95 ($19.95 for wireless), the price is hard to beat even when you take into consideration the startup costs for equipment.  However, NCA allows you to convert your old system to the NCA service and will not lock your system upon cancelation, which ultimately saves money and hassle.

How to Contact NCA Alarms


Phone: (615) 777-7622