Integrated Security Group Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Integrated Security Group Overview

isg-lojoIntegrated Security Group is a Connecticut-based commercial and residential security system provider with 25-years in the industry. They service customers throughout Connecticut, Massachusetts, New York, and Rhode Island as a UL-listed company that screens all of its employees every 180 days to ensure the utmost in knowledge, professionalism, and competency. ISG holds licenses and accolades in each state it operates in, even in its home state of Connecticut where there are very few requirements for how a security company should operate. ISG finds it necessary to go the extra mile with their certifications, including that of their employees, to ensure they are providing the best possible service to their customers. ISG has been accredited with the Better Business Bureau since 2006 and currently holds the highest possible A+ rating.

Integrated Security Group Reviews

There are limited customer reviews for Integrated Security Group online, but they hold an A+ rating with the BBB due in part to the fact that no customer complaints have been filed with the organization over the past three years. Customers start their experience with ISG with a friendly over-the-phone or in-person consultation that doesn’t attempt to force or hoax you into signing up. Additionally, new customers are granted a whopping 90-day 100% satisfaction guarantee, something the competition lacks altogether. There are no fines for false alarms, service is guaranteed, parts and labor are covered in full for the first year, and parts are actually covered by a 100% lifetime warranty, meaning ISG is sure their systems will stand up to any test you throw their way. Instead of a “one size fits all” mindset that insists on installing proprietary systems, ISG believes that each customer and their needs are unique, so their security system should be too. There are no third parties or subcontractors involved; when you sign up with ISG, you’re getting ISG hands on.

Integrated Security Group Equipment

ISG offers residential customers a wide range of professional-grade products that are configured in a totally customized way for every home. Among their offerings are the Thinline LCD keypad control panel with customizable housings to match the interior of your home, internal/external door and window sensors available in two different sizes, 90-degree and ceiling mount motion sensors with pet immunity, remote key fobs, omni-directional glass-break sensors, smoke and heat detectors, and security/fire warning alarm siren. They also flood and water detection systems, high/low temperature monitoring systems, video surveillance systems, and Personal Emergency Response Systems with portable pendants and other call devices. Cellular monitoring is also available for customers who want a more comprehensive monitoring plan on top of ISG’s dual UL-listed monitoring stations.

Integrated Security Group Packages

isgAs previously mentioned, ISG believes in customizing every customer’s system to meet their individual needs. They do however offer a comprehensive security package, the XT-50, which offers most of the equipment listed in the above section. Instead of offering an all-in-one system that serves to benefit the company with quicker installation times and money saving tactics, ISG has developed a package modeled after their professional-grade commercial system that provides the customer with a well-rounded system designed for total protection that still allows for full customization.

Integrated Security Group Details

ISG operates in a manner that’s much more personal than your average home security company. Efficiency and profit aren’t their main goals, customer satisfaction and the highest level of service are. ISG has 26-years of experience in the industry, is UL-listed and certified, locally owned and operated, and employees a professional staff, each of whom are background checked, fingerprinted, and drug tested every 180 days. All installers and field technicians are licensed and you will never deal with a separate sales agency or subcontractor. Integrated Security Group is a full-service provider in the truest sense, undergoing system design, installation, servicing, and monitoring all on their own. They offer a no-hassle lifetime guarantee on all equipment, a 90-day satisfaction guarantee, no false-alarm fine guarantee, and installation with supervised cellular backup and 80-hours of battery backup. Additionally, ISG is BBB accredited and holds the highest possible A+ rating for customer satisfaction.

How to Contact Integrated Security Group


Phone: 866.393.4474