FE Moran Security Review

annual-home-security-report

Navigation

  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

FE Moran Overview

femoran-security-solutions-logoFE Moran is a nationwide company with over 5,000 technicians throughout the country. They work with both businesses and residential homes and have many national business accounts. They offer a central monitoring station that is FM, UL and CSAA 5 Diamond certified. This ensures the highest quality of customer service with the central monitoring system. This is the system that will respond to alarms.

Services they offer include a centralized service center. This is the customer care number customers can call with questions, maintenance concerns and other issues. Having a single point of contact allows the company to maintain high customer service standards.

For businesses the company offers a CAD design team that will evaluate the business needs and design a strategy that will protect the business and meet all of the codes and standards regardless of where the business is located. They also provide real time management reporting for businesses so they can analyze data and determine how to manage their system in the most efficient manner. Video surveillance and access control are also available. This provides live video feeds and still images in the event of a security breach. The access control provides employees with keyless entry into buildings and the ability for the company to monitor who is in and out of certain access points at any given time.

Standard intrusion protection and fire and smoke protection are available for both homes and businesses. The company has been in business a little over 10 years and has gained a reputation for being a top rated company in quality systems and customer service. They were rated as one of the top 50 security companies in the county by SDM magazine and maintain an A+ rating with the BBB. The central monitoring system in privately owned and operated and has been UL listed, FM approved and 5 Diamond Certified. Their biggest customer base is in the Midwest.

FE Moran Customer Reviews

Customers rave about the reliability of both the call center and the monitoring center. Calls are routed quickly and emergency personnel are notified for a fast response times. Customer service is high and false alarms are kept at a minimum due to the quality of equipment and professional installation standards.

The biggest customer complaint is the very short warranty provided on the equipment. While most companies offer a 1 year warranty FE Moran only offers a 90 day warranty. Any additional calls beyond that require the customer to pay for the call unless an extended warranty is purchased. This warranty is available through the company for an additional $10 a month.

FE Moran Equipment

Home monitoring solutions include the following:

  • Intrusion detection with sensors for doors, windows, garage doors and other points of entry. Motion and glass break detection also available.
  • Smoke fire and carbon dioxide monitoring. The system will alert customers if any of the levels move out of the safe range.
  • Home management systems. This includes monitoring the temperature in the home to prevent frozen pipes. Water detection monitoring provides alerts if there is a water leak or the sump pump stops working, reducing the expensive repairs due to water damage.
  • Video surveillance

For businesses:

  • Intrusion detection and fire and smoke monitoring
  • Access control allowing owners to monitor access to the business 24 hours a day
  • Video surveillance
  • Environmental monitoring which include carbon monoxide monitoring along with flood and freeze sensors.
  • Clean Agent Fire Suppression which provides a safe and non-toxic way to deal with extinguishing a fire in the event of an emergency for sensitive rooms like server rooms where water would destroy equipment or critical materials.

FE Moran Packages

femoransecurityResidential packages start at $99 for a basic installation and $29.99 for basic monitoring with a land line. The most common package uses cellular wireless monitoring and does not require a landline. This service runs $249 up front to install the system and $42.99 for a 36 month contract. The monthly monitoring fee accounts for the cost of monitoring and the cost of the equipment.

Packages will vary based on the services used. The company offers remote monitoring for customers, where they can see the video surveillance live and monitor the systems through an internet connection on a smartphone, tablet or computer from anywhere in the world.

FE Moran has the equipment to meet the needs of businesses of all sizes, in additional to their residential services. Their high level of customer service and high response rate for their monitoring service has garnered the attention of companies and individuals alike.

How to Contact FE Moran Security

Website: http://www.femoransecurity.com/

Phone: 877.336.6726