Digital Witness by Interface Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Digital Witness by Interface Overview

westecDigital Witness by Interface’s headquarters is located in Plano, Texas. Digital Witness by Interface serves customers all over the United States providing security to more than a hundred thousand customers. Digital Witness by Interface offers products to residents as well as large well-known businesses. Once their services are purchased, Digital Witness by Interface employees will personalize a security system, install it, monitor the system, and offer a complete collection of cloud based services. Digital Witness by Interface works hard to provide each and every customer with superior service, safety, and protection.

Digital Witness by Interface has 13 Interface Security Systems, LLC along with three Interface Security Systems, LLC dba Interface Systems. This security system company has a variety of certifications that are known worldwide including: Cisco Cloud and Managed Services Channel Program, Information Technology Infrastructure Library (ITIL), Honeywell Authorized Security Dealer/Partner of Choice, Underwriters Laboratory, NFPA, NICET, Six SigmaBlack Belt, Better Business Bureau (BBB) A+ rating, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Electrical Testing Labs (ETL Certified, Central Station Alarm Association 5-Diamond Certification, and Electronic Security Association/National Burglar and Fire Alarm Association.

Digital Witness by Interface provides every customer with honest service and communication in order to exceed customer satisfaction. This security system company wants all of their customers to enjoy the services and become loyal, long-term customers.

Digital Witness Customer Reviews

Digital Witness by Interface meets all of the standards the BBB has required of them. Their BBB rating is not as high as it could be because there were 34 complaints filed against the business. However, Digital Witness by Interface has kept their high rating due to their years of experience, response to the complaints filed and their willingness to resolve customer issues and concerns.

This security system company will respond quickly to any problems that you may have as a customer. The response time is quick and Digital Witness by Interface will strive to satisfy every customer. Make sure to read the contract thoroughly because most complaints come from a lack of understanding of the contract terms.

Digital Witness by Interface Equipment

Digital Witness by Interface’s engineers designed and built their automation system in order to meet the demands of their customers 24/7 365 days of the year. Due to the hardware employees can receive messages instantly making it so the response time is fast and the security systems are more reliable than ever. To ensure customers are taken care of in the event of any disaster or power outage, the central command center is able to run on a diesel generator backup that will power all systems. In the event of a power outage all data communications are backed up with their fixed wireless. Digital Witness by Interface wants to protect customers in every situation and to provide the most reliable service possible.The primary data center is 30 feet below ground. Even in disasters or extreme emergencies, Digital Witness by Interface will be able to serve their customers whenever services are needed.

This security system company also offers two way audio referencing audio communications in order to verify alarms and monitors. Analog audio is the process of transferring communication through a telephone line. With this piece of equipment, customers can communicate with the areas the security systems are installed. Alarm verification allows customers to monitor a specific area through audio and with video. Monitoring for locations allows customers to communicate with a location through internet access. Digital Witness by Interface offers DVR video recorders as well as a variety of camera options to meet the customer’s needs while securing a residence or business facility in an appealing way.

Digital Witness by Interface Packages

westecIn order to get the best deal, customers are urged to bundle the services offered from Digital Witness by Interface. Instead of having multiple vendors, by using this security company, clients can bundle alarm monitoring, phone lines, video surveillance, and broadband.

There are many benefits to purchasing a security system. Not only will customers feel more secure and protected, but their home insurance rate can be reduced significantly. Digital Witness by Interface is the first and only company that allows their customers to combine security with IP services. By bundling services, clients will save money.

Based on the individual’s personalized security system, the monthly price will vary. Depending on how extravagant the equipment wanted will determine the upfront cost as well as the monthly fees. On average the monthly cost is $40.

How to Contact Digital Witness by Interface


Phone: 866-873-0999