Alert Alarm Hawaii Review



  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Alert Alarm Hawaii Overview

alertalarmhawaii-logoAlert Alarm Hawaii was founded in 1962 and is completely locally owned and operated.  The 125 trained employees show great loyalty to the company, and get high marks for customer service.  The headquarters are located in Honolulu, and this is the largest security provider in the Aloha state.  They have operations on most major islands, such as Oahu, Kauai, Maui, and the Big Island.  With nearly 25,000 residential and commercial customers, they’re considered to be one of the largest security providers in Hawaii.  For three years in a row, Alert Alarm Hawaii has earned Best of Honolulu, and they claim that all their intrusion detection systems are manufactured with the latest and greatest technology.  They also have a number of useful features on their website such as a video library, various user manuals, referral programs, and so much more.  The interactive technology that Alert Alarm provides is state of the art and some of the best you can find in the industry today.

Alert Alarm Hawaii Reviews

Overall, the reviews of Alert Alarm Hawaii are very favorable.  With the monthly price of monitoring, you get cellular connection, a special mobile app, and 24/7 protection of your home.  With the activation fee of $149 you get all the equipment that you need fully installed with up to six sensors.  This fee also includes the price of maintenance, repair, and moving services.  Customers seem very pleased with how comprehensive this package is, and how there are so few hidden fees that Alert Alarm doesn’t tell you about from the get-go.  Something that customers do complain of is that Alert Alarm does not make it clear on their website what this monthly monitoring fee actually is.  For this reason, customers have to call the hotline and speak with a representative to get the full story.  Additionally, there is very little information about the specific equipment that comes in the package on the Alert Alarms website.  There are just a few reviews that hint at poor customer service, but for the most part people seem pleased with the services that Alert Alarm provides.  There seems to be no mention of UL listing or ratings with the Better Business Bureau.

Alert Alarm Hawaii Equipment

Again, there seems to be very little mention of what specific equipment Alert Alarm installs in their customers homes.  But, they do note that they provide fire alarm systems, video surveillance packages, interactive services, and energy management equipment.  From this it can be guessed that they provide home automation with the accompanying smartphone app that allows you to monitor your home from a remote location.  It seems like Alert Alarm provides a wireless system, but perhaps they offer a wired system as well.  You do get up to six sensors in the basic package, and this is fantastic compared to the 3-4 that other companies provide.  Customer reviews note that the equipment is very high quality and lasts for quite a while without the need for maintenance or replacement.  After installation by an Alert Alarm professional, you’ll have everything about the system explained to you so you fully understand the ins and outs of your system and how to maintain it.  Should you have any questions, a customer service representative will be able to help you over the phone to resolve any problem 24/7. 

Alert Alarm Hawaii Home Security Packages

alertalarmhawaiiThe basic intrusion detection package comes with everything that you need to fully secure your home, and you can add to this package special features such as a fire alarm system that is perfectly code compliant, as well as superior video surveillance systems, managed access control, 24 hour monitoring, interactive services and smartphone web capabilities that allow you to keep track of your home even when you’re away.  Also, energy management services allow you to control certain aspects of your home from a distance, such as controlling lights, appliances, and thermostats.  Lock control is another added feature that makes it easy to set up user codes for anyone whom you want to have access to your property.  Video monitoring can also be added to your package to allow for indoor and outdoor cameras to record live activity in and around your home.  You even receive emails and text message with live video clips attached.

Alert Alarm Hawaii Details

            *  Founded in 1962

            *  Headquartered in Hawaii

            *  Over 125 employees

            *  Operations in Oahu, Kauai, Maui, and the Big Island

            *  More than 25,000 residential and commercial customers

            *  24/7 monitoring

 How to Contact Alert Alarm Hawaii


Phone: (808) 521-5000